Frequently Asked Question
Q: What credit cards are required to hold all appointments?
A: Mastercard, Visa, American Express, Discover Card and Debit Cards.
Your credit or debit card will be entered into our accounting system database to be used for future appointments. We ask you to tip your technician via your credit or debit card. If you would rather tip with cash please tip directly to your service provider.
Q: What happens if I have to cancel my appointment?
A: If you need to cancel an existing appointment, please call 802-658-6006 or email to reschedule. If you cancel an appointment you will receive a gift card for use in the Spa.
Q: What is the group limit I can book for services?
A: Due to Covid-19, our spa space has been reduced to 10 people at any given time due to social distancing. We have 4-6 staff members in the spa, which means we can only have 4 Guests at any given time. If you are booking a group, the size can only be for 4 people at this time.
Q: What is the Mini Spa VT cancellation policy?
A: If you cancel your appointment because of illness due to Covid-19 or your temperature check prior to your appointment is higher than 100, you will receive a full refund. If you cancel your appointment for any other reason, you will not receive a refund.
Q: What is the manicure and pedicure dry time?
A: Please allow 25-30 minutes of drying time for your pedicure if you plan to put shoes/socks on. Please bring flip-flops to put on as you will not be able to dry in the Spa due to CDC regulations.
Q: Does Mini Spa VT have a dedicated parking area?
A: No dedicated parking is available to Mini Spa VT. The only parking available to our Guests is metered street parking. The ParkMobile app is especially helpful to find a parking spot as you can charge your meter fees on the app. Use zone 5801 to get close to the spa in the event of bad weather.